How it works
- Pick a number for your business.
- Record your custom main greeting.
- Add departments and employees.
- Get calls, voicemails and faxes anywhere.
The PBX may sound confusing at first, but if you break it up into a set of simple steps, you can begin to understand how the system works.
A caller dials your Nationwide Toll Free or local number. They are immediately greeted by the Auto-Attendant that plays a pre-recorded greeting. This greeting can either be a generic message that Global Voice has pre-recorded, or a personalized greeting that you can record. Callers are then instructed to dial a specific extension (Example - Press 1 for Sales). The caller dials the extension number and is immediately routed to a number that you have associated with this extension or to your IP phone. You can then either accept the call, or have it go into your voicemail.
The caller will never hear a busy signal.
How to use a PBX
Since our PBX is managed entirely on-line, you have full control over your system at all times. All you have to do is fill in the parameters (which tell the PBX where to forward each call) and you are done. It is an easy to understand process that is much better than the alternative (hardware), and comes with a variety of useful features. features.
A caller dials your Nationwide Toll Free or local number. They are immediately greeted by the Auto-Attendant that plays a pre-recorded greeting. This greeting can either be a generic message that Global Voice has pre-recorded, or a personalized greeting that you can record. Callers are then instructed to dial a specific extension (Example - Press 1 for Sales). The caller dials the extension number and is immediately routed to a number that you have associated with this extension or to your IP phone. You can then either accept the call, or have it go into your voicemail.
The caller will never hear a busy signal.
How to use a PBX
Since our PBX is managed entirely on-line, you have full control over your system at all times. All you have to do is fill in the parameters (which tell the PBX where to forward each call) and you are done. It is an easy to understand process that is much better than the alternative (hardware), and comes with a variety of useful features. features.
